In these Conditions, except where the context otherwise requires or where it is otherwise expressly provided, the following expressions have the meanings respectively assigned to them, that is to say:
"DUCK & HiPPO Group" means all companies and subsidiaries including but not limited to Singapore DUCKtours Pte Ltd, Russell Rocks Pte Lte, Tourist Information Pte Ltd, Big Bus Pte Ltd.
"Tours" refers to tours own and/or operated by DUCK & HiPPO Group, including but not limited to: DUCKtours, City Sightseeing Tours, The Original Tours, Sentosa-MBS-RWS Rhino, Singapore Trolley Tours, Red Lantern Tour, Moonlight Advanture, Little India and Chinatown Walking Tours.
"Craft" refers to any vehicles used for the tours, including but not limited to Topless double decker bus, coach, amphibious DUCK.
"Authorised Agent" means a sales agent who has been appointed by DUCK & HiPPO to sell its Tours
"Ticket" means either the pre-paid ticket, or the Electronic (PDA) Ticket, in each case includes Conditions of Contract contained in it.Tours
In buying and joining the Tours, it is deemed that you have fully accepted all DUCK & HiPPO Group’s terms and conditions. If you do not agree with the terms, do not buy the tickets and do not join the tours.
Please keep your ticket safe as there will be no replacement. You must show your ticket as you board. The ticket remains the property of the DUCK& HiPPO Group and must be produced for inspection and if requested to do so, be surrendered on demand to any authorised DUCK& HiPPO Group Official.
Look after your ticket well. If you lose it, you lose your ride. Passengers found travelling without valid ticket will be charged the full fare. All tickets are non-transferable.Departure Points and Times
DUCK & HiPPO Group endeavours to provide departure points and times for the Tours as accurate as possible. However, DUCK & HiPPO Group reserves the right to vary such departure points and times without prior notice to or consent from you, as circumstances require.Tour Route
DUCK & HiPPO Group reserves the right to deviate from the route of a service in the event of road closure, parades, floods or where reasonably prudent to do so without prior notice to or consent from you.Craft
While DUCK & HiPPO Group endeavours to operate its famous open-top double decker buses, it reserves the right to substitute with coaches from time to time.Right to Refuse Service
If your conduct aboard the Tours is so as to endanger the craft or any person or property on board, or obstructs the crew in the performance of their duties, or fails to comply with any instruction of the crew, or behaves in a manner to which other passengers may reasonably object, DUCK & HiPPO Group may take such measures as it deems necessary to prevent continuation of such conduct, including restraint and/or eject you from the Tour without refund.Safety
You are required to remain seated on the Tours and keep all limbs within the craft, especially while the craft is in motion.
On all Hop-on and Hop-off tours, seats cannot be guaranteed on either decks. DUCK & HiPPO Group reserves the right, for safety reasons, to refuse you access to travel on a particular departure is full.
A child (3-12 years old) is defined as in the ticket class at time of purchase. All children MUST be accompanied by an adult at all times. We reserve the right to refuse/eject guests who refuse to comply with this policy from the Tour(s) without refund.Accident or Loss
Please take care of all personal property while travelling at all times. The DUCK& HiPPO Group will not be liable for any loss, damage, delay, inconvenience, or direct or consequential loss, however caused.Ticket Agents
Where a ticket is purchased from one of Authorized Agents, any query regarding the ticket purchase, or any request for a refund for whatever reason, must be referred to the Authorized Agent who sold the ticket.Alcohol & Outside Food
The consumption of alcohol and outside food are prohibited on the Tours.Jurisdiction
These conditions shall in all aspects, be governed by the law of Singapore
Nice to be part of NDP Celebrations!
I can't wait to go again! I like fireworks!